Frequently Asked Questions

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I made a reservation and haven't received the confirmation

You will receive the confirmation within a 24-hour period. If you haven't received the confirmation in your email, please contact us at the following email: info@hotelfontdelacanya.com

Can we come with pets?

Yes, pets are allowed in our facilities at a cost of 15€/night.

When does a gift voucher with an open date expire?

The gift voucher is issued with an open date from the day of purchase. It is valid for 1 year.

How to make a reservation with the gift voucher at the hotel?

To make a reservation, please contact the hotel via phone at 621 190 699 or email at info@hotelfontdelacanya.com

Are the rooms equipped with basic amenities?

All rooms are equipped with all the necessary basic amenities: towels, soap, shampoo, toothbrush and toothpaste, and a hairdryer.

When can I check-in?

Check-in is available from 2 pm to 4 pm. If you wish to check in earlier, please contact us to check availability.

What if I have allergies or intolerances?

If you have any allergies or intolerances and you notify us in advance, we will prepare a menu that suits your needs. Please mention it in the purchase form.